Contact

Talk to the people behind the characters

Questions, bugs, ideas for a new character — a person on the team reads every message. You can also write to [email protected].

Maybe already answered

• Tokens and plans

  What tokens are, whether they expire, what each plan includes.

• Billing and refunds

  Subscriptions are managed and refunded by the App Store or Google Play.

• Delete my account

  Self-service, on the web or in the app settings.

• Report a safety concern

  Anything involving a minor is handled first.